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HP introduces flood relief campaign for printer customers

22.05.12

Setting up special service centers to provide a wide range of support to customers

HP has implemented a flood relief policy for its customers, opening printer service centers for customers across all segments, ranging from consumer, to commercial and enterprise groups. An HP Hotline, Tel. no. 0-2637-5899 has been set up to provide troubleshooting support to customers, offering an initial check up free of charge.

"Due to the ongoing flood crisis, which is impacting a large number of people as well as businesses, HP, as the leader in the printing industry, has put in place a policy to provide timely support to our customers across all segments who have been hit by this major natural disaster. This forms part of our relief effort to enable customers to reduce the hassles associated with printer repairs and maintenance, as well as any concerns they may have about using the printers at home or in the workplace," said Vatsun Thirapatarapong, General Manager of Imaging and Printing Group, Hewlett-Packard (Thailand).

Source: The Nation

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